ADMINISTRATION, COMMERCE AND COMPUTER TECHNOLOGY (01)
Code: 5823 / 30 credits / AVS

450 hours (AVS)

Day

St. Pius X Career Centre
 9955 Papineau Ave
Montreal (Quebec) H2B 1Z9
 (514) 381-5440
 (514) 381-1124
 www.piuscentre.com
 piuscentre@emsb.qc.ca

The Sales Representation program prepares students to practice the occupation of sales representative in wholesale trade.

Sales representatives sell goods and services to retail, wholesale, commercial, industrial, professional and other customers, often within a specified territory (or for a specific clientele). They are employed by establishments (e.g. wholesalers, distributors and manufacturers) that produce or provide goods and services for various industries (e.g. farm products, food products, sports equipment, construction materials, automobile parts, business services).

Sales representatives sell non-technical goods and services, meaning that they are not required to have specific product knowledge upon entry into the job market, unlike sales representatives for technical goods and services, who have prior training as agriculturists, biologists, engineers and so on.

The work of sales representatives is not devoted solely to selling goods or services, but also to providing advice to their customers in order to increase sales. Sales representatives must adapt easily to different situations and be able to establish and maintain a long-term relationship of trust with their customers. In addition to sales, sales representatives can perform tasks related to after-sales customer service and prospecting; they may also have to manage a sales territory. Most must produce reports or accounts, either oral or written, for their superiors, customers or colleagues.