Hotel Reception
FOOD SERVICES AND TOURISM (03)
Code: 5783 / 49 credits / DVS
LENGTH OF TRAINING
735 hours (DVS)
SESSION
Day
CENTRE
St. Pius X Career Centre
9955 Papineau Ave
Montreal (Quebec) H2B 1Z9
(514) 381-5440
(514) 381-1124
www.piuscentre.com
piuscentre@emsb.qc.ca
The Hotel Reception program prepares students to practice the occupation of Hotel Receptionist.
To practice this occupation, students will have to acquire the knowledge, skills, attitudes and perceptions needed to establish professional relationships with clients on the telephone and in person.
Students will also learn how to sell hotel products and services, take reservations, perform accounting and night-audit tasks, intervene in safety and security matters.
Language skills will be important as students will use both English and French to communicate with future clientele.
They will use specialized hotel-management software, perform reception-related operations in both a non-computerized and a computerized hotel environment.